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Post sale technical support

Post sale technical support

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Quick Overview

Customer care.

Product Description

Past experience has shown that SIMATEC equipment does not particularly need ongoing technical support, usually only substituting rubber seals or small parts subject to wear and tear, the plants are eternal. For this reason, 80% of the time small issues are resolved by telephone or video-conference without the need for expensive transfers.




The Purchasing and Technical Departments are able to rapidly take care of supplying any spare parts or sending useful documents in the case of stopped production.